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TriRiver Water customer service centers open in Pittsboro, Siler City

Home Posted on June 03, 2025 | Last Updated on July 15, 2025

TriRiver Water customers looking for in-person assistance in Pittsboro or Siler City now have two new options.

In Pittsboro, TriRiver Water moved 0.5 mile down East Street to the Chatham Commons Shopping Center. The address of our new location is 630 East Street, Suite 3, Pittsboro, NC, 27312.

In Siler City, TriRiver Water opened a new location in the same building where Siler City customers used to pay their water bills. Our location is at the bottom floor of the Siler City Town Hall building on North 2nd Avenue.

The new locations can help any TriRiver Water customer with billing or service questions. 

Chatham County nd Siler City can also get their new account numbers at these locations. However, those numbers will also show up on their first bill from TriRiver Water -- and there's no rush to get the account number as TriRiver Water will not charge late fees for the first two months of service.

Merger FAQs

Customers who wish to pay their bill in person can go to any TriRiver Water location listed below or utilize any of our other convenient payment options.

City of Sanford Municipal Building

 225 East Weatherspoon Street, Sanford, NC 27330

Siler City Town Hall

 311 N 2nd Ave, Siler City, NC, 27344

Chatham Commons Shopping Center

 630 East Street, Pittsboro, NC, 27312

You can also pay at your local Walmart, Piggly Wiggly, or any CheckFree Pay payment center. You must bring your bill payment stub to utilize these in-person payment options.


  1. TriRiver Water Sanford North Carolina Homepage Logo

Contact Us

  1. 225 East Weatherspoon Street
    P.O. Box 3729, Sanford, NC 27331

  2. Customer Service: 919-775-8215

  3. Monday to Friday
    8 am to 5 pm

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