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Customers

1. Rates & Fees
   1. Area 1 - Sanford
   2. Area 2 - Sanford
   3. Area 3 - Pittsboro
   4. Area 4 - Pittsboro
   5. Area 5 - Chatham Park
   6. Area 6 - Chatham County
   7. Area 7 - Siler City
   8. Area 8 - Siler City
2. Payment Options
3. Update Account
4. Payment Portal Info
5. Billing Schedule
6. New Customer Information
   1. New Service Checklist (PDF)
   2. Utility Disconnect / Transfer Form
   3. Utility Services Application
   4. How to Read My Bill
7. Helpful Programs
8. Utility Services Forms
9. FAQs

How Do I...

1. Apply For
   1. Employment Opportunities
   2. New Utility Service
   3. Taps, Meter Sets, & Cleanouts
   4. Leak Adjustment
   5. Set Up Your Online TriRiver Water Account
2. Contact TriRiver Water
3. Find
   1. Bid Postings
   2. Billing Schedule
   3. Disconnect / Transfer Service
   4. Engineering Info
   5. Helpful Utility Programs
   6. New Customer Information
   7. Rates
   8. Update Account Info
   9. Utility FAQs
   10. Utility Forms & Documents
4. Learn More About
   1. Distribution & Collection
   2. Engineering
   3. New Customer Information
   4. Utility Maintenance
   5. Water Filtration Facility
   6. Water Reclamation Facility
   7. How to Read My Bill
5. Sign Up For
   1. TriRiver Water Alerts
   2. Notifications
   3. Paperless Billing
   4. Electronic Bank Draft

Projects

1. Get the lead out: National push to identify service lines, protect drinking water
   1. What is lead and why are we working to keep it out of drinking water?
   2. Frequently Asked Questions - Lead Service Line Project
2. Mergers: Growing and improving TriRiver Water
   1. Chatham County merger
   2. Siler City merger
3. Sanford Water Meter Upgrade Installation Project
   11,000 new water meters installed in Sanford; 12,000 more to go
4. Upgrading the Sanford Water Filtration Facility
   Explosions at Sanford water plant are part of ongoing expansion

About TriRiver Water

1. Latest News
2. Contact Us
3. Water Filtration Facilities
   1. How It Works: Water Purification Process
      1. Sanford Water Purification Process
      2. Pittsboro Water Purification Process
   2. Annual Water Quality Reports
   3. Annual Water Treatment Process Change
   4. Contamination From Cross-Connections
   5. Lead in Drinking Water
   6. 1,4-Dioxane Reports
   7. Safe Drinking Water Act
   8. Vulnerable Populations & Water Contaminants
4. Water Reclamation Facilities
   1. How It Works: Wastewater Treatment Process
      1. Big Buffalo Wastewater Treatment Process
      2. Robeson Creek Wastewater Treatment Process
   2. Annual Wastewater Report
   3. Facility Staffing
   4. Laboratory Analysis
   5. Operations, Performance & Maintenance
   6. Wastewater Programs
5. Engineering
   1. Plan Submittals & Documents
   2. Process for Utility Extensions
   3. Technical Specifications
   4. Water & Sewer Connections
   5. Fire Hydrant Flow Test Request
6. Distribution & Collection
   1. Cross Connection Program
   2. Fats, Oils & Grease Program
   3. Wastewater Spills
   4. Helpful Sewer System Tips
      Tips for Eliminating Mercury
   5. Installing Hydrant Meters
7. Utility Maintenance